SHIPPING
Shipping is confirmed at checkout, after production and delivery details are known.
Most products are made to order. Delivery timing always includes production plus transit, so the estimate you see at checkout is the best place to confirm the final route, cost, taxes, and timing for your order.
Made to order
Products are generally made to order.
Customised Mission Heritage hoodies and other Vale products may be reviewed manually before fulfilment when artwork, stock, or production checks require it.
Delivery estimates
Production plus transit determines the estimate.
- • Most Printful orders are normally produced in approximately 2–5 business days.
- • Transit time varies by destination, carrier, service level, and customs handling.
- • Shipping methods, price, taxes, and the estimated delivery date are confirmed at checkout.
- • Delivery dates are estimates, not guarantees.
Destination and tracking
Most destinations are available, but restrictions can change.
Availability depends on legal, carrier, and fulfilment limits. Orders may arrive in separate packages, and tracking is supplied where available.
Customs duties, import charges, or local delivery fees may apply to international orders.
Delayed or lost orders
Contact us if a shipment looks delayed, stuck, or lost.
Email support@shopvalecollective.com with your order number so we can check the fulfilment status, tracking, and any next step that may be available.
Vale remains responsible for the order until delivery where required by applicable law.